How do I restore an OurCal subscription to a new or different account?

OurCal subscriptions are tied to groups, and each group has a billing manager who controls the subscription. If you’re the billing manager and have switched to a new or different OurCal account (e.g., you created a new account with a different email or rejoined the app under a different login), you can restore your existing subscription from the app store and move it to your group.

How to Restore

1. Open OurCal’s Settings (tap your profile picture in the top left).
2. Tap Subscriptions.
3. Tap Restore Subscription.
   

If your Apple App Store or Google Play account has an active OurCal subscription, it will be restored and you’ll see a confirmation in the app.

Move the Subscription After Restoring

1. In Settings, tap Subscriptions again.
2. Tap Move next to the subscription shown under Not Set Up.
3. Select the group you want to apply the subscription to.
   

Troubleshooting

• Make sure you’re signed into the same Apple or Google Play account that originally purchased the subscription — even if you’re now using a different OurCal account.
• Still not seeing the subscription? Head to Settings → Help & Feedback → Request Help and we’ll help you out.